Dynamics AX 2012 WMS: Micro improvements #3

In today’s posting I wanted to focus on the processes of deleting and cancelling a picking route. What I write here is valid on both AX 2012 and AX 2009, but I wanted to set focus on it.

I get questions on why does Dynamics AX leave an open output order when you DELETE a picking route using ALT-F9.

I see customers just deleting picking routes, and then they are left with a bunch of open output orders, that they need to manually delete to be able to recreate a picking route. The output orders are just changed from status “handling” to status “created“. This can be time consuming and annoying.

The reason and explanation is easy. You are doing it the wrong way. The steps are:

  1. First CANCEL the picking route
  2. Then you may delete it.(But I actually recommend to keep the cancelled picking routes to have a history of the actions)

This will correctly also cancel the output order, and you can then recreate your picking route as expected.

I hope this makes working with picking routes a bit easier.

I appreciate that I can be a part of this worldwide blog community—as a consultant working from Norway, the blog lets me share more than 20 years of experience with Microsoft Dynamics 365. Along the way, I participated in developing retail, PDA/RF, barcoding, master data, kitting and WMS-solutions for Dynamics. My blog focuses on my deepest interests and expertise: along with a 360 degree view of digital transformation topics, I welcome opportunities to dive into retail and intercompany supply chain automation, logistics, and production—everything that is moving around in a truly connected enterprise. As Enterprise Architect on Dynamics 365, I specialize in strategic development and planning for corporate vertical solutions and works to build international networks that increase knowledge and understanding for Dynamics 365. As an advocate for both providers and customers, I'm committed to ensure that customers constantly changing needs are meet, and I see community as key for increasing expertise. I welcome you to connect with me.

2 comments on “Dynamics AX 2012 WMS: Micro improvements #3

  1. Hi Martin. I try to learn the customers as good as possible, so that they don’t need any customizations. Take care Marting, and happy Daxing.


  2. Hello Kurt!

    I found preventing user errors to be very important. For your customers, do you leave the default “delete route” behavior in place, or do you modify it to also delete the output order? E.g. by not allowing a delete in the route grid or triggering the cancel route behavior when deleting in the route grid.


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